Call Us Now:
+86 134 5049 5219 +86 187 1852 4921
Call Us Now:
+86 134 5049 5219 +86 187 1852 4921
Whether we will work together or not, we are here to answer all your questions here pleasantly.
FAQ
Even if it’s your first time doing international transportation, don’t worry about any problems.
We will always be with you
For accurate quotation, we need the product name, carton size and weight, delivery address to check the price for you.
Even you didn't place any orders yet, you can easily get these information from supplier then we will give you quotation, so you can have a idea about the total cost to get your goods.
We will always keep you updated about your shipment, you can also check it in our website.
We will update all the progress of the shipments in a timely manner to ensure that you are always informed of the status of the goods.
Different destination countries and transportation methods can lead to differences in transportation time, ranging from a few days to several months. When we quote to you, we will inform you of the estimated time spent for each transportation method
Transportation is constantly in a state of flux. There might be differences every month or even every week.
It is influenced by supply and demand relations, transportation costs, route capacity and international policies.
When the goods are ready, if the price changes compared to the quoted price, we will update it to you so you can decide.
Please rest assured that we will never change the price without reason, what we pursue is a stable, transparent and long-term cooperative relationship based on mutual trust
There are corresponding compensation standards for product loss. However, if your product is of high value, it is usually recommended to buy insurance separately, the cost is related to the value of the product.
We can buy it for you or we will provide shipping number and label for you so you can do it by yourself.
It depends on what your shipping terms are
If you are using the DDP service, the goods will be delivered to your address after customs clearance and tax payment are completed.
If you are using services such as DAP or DDU, you need to handle customs clearance, tariffs and other matters accordingly.
We will clearly inform you of what needs to be done before shipment
We offer services starting from 0.5KG
For DDP service, the minimum requirement is usually 21KG.
Of course, the more you transport, the cheaper unit price you can get.
If you have any special transportation requirements, please contact us and we will do our best to find the best solution for you!
Yes, it is generally recommended to keep the chargeable weight of each carton within 13-20KG to meet the requirements of most transportation channels.
For oversized packages such as wooden crates and wooden frames, we also have corresponding transportation methods.
We will tell you the packaging requirements for the channel you have chosen.
We can also directly communicate with your supplier, so you don't have to worry about packaging issues.
